Medical Industry

Sometimes, even the apparently good doctors suck. So I show up early for my appointment and find out the doctor will not be in and my appointment was rescheduled for two hours later and they claim they didn't have a telephone number to notify me and I have to fill out all the new patient paperwork again so I wrote on the paperwork that I want a HIPAA investigation by the hospital Risk Manager to determine if there was a HIPAA breach that should have been reported because I have hospital records from several different doctors in a computer system that I have access to and my phone number and all my medical information is right there. Not to mention that I called last week to confirm the appointment and spoke to more than one person and no one mentioned not having my number and they sent the lab paperwork to the lab and I had my blood tests done so what happened between last week and this week?

The Center Administrator came out to apologize and explained there was an error and there was no HIPAA breach (being a licensed health care risk manager has it's perks) and the intake girl was mistaken about my record missing my phone number (weak excuse for not calling that some patients might not question) and all my records are intact and safe and the doctor recently changed his hours and I should have been notified, especially since I called to confirm and was sent for blood work for this appointment and I let her know she did exactly what I teach medical managers to do and thanked her for a professional and honest conversation.

Unfortunately, the doctor would not give me a script for the BP meds so I'll just go without them until I decide how to get more. Whatever, I made an appointment for 8 weeks and I made another appointment with the GI Specialist and now, here we are, and soon, off to work I go. I checked email and there's nothing too pressing at work that can't wait until I get there.

Good morning, aye?

Narf. :}